Arlington County, Office of the Treasurer– Treasury Specialist II-Collector

ARLINGTON COUNTY, VIRGINIA
HUMAN RESOURCES DEPARTMENT

TREASURY SPECIALIST II – COLLECTOR
Office of the Treasurer

Salary Range: $40,560 – $61,963 Annually

Closing Date:   3/3/2017

An Equal Opportunity Employer/Reasonable Accommodation upon Request
Work Location: 2100 Clarendon Blvd., Arlington *METRO-accessible*

County Application

 county-application-10-2015

POSITION INFORMATION

The Arlington County Treasurer’s Office is accepting applications for the following employment opportunity: Treasury Specialist II – Collector.

Full-time position within the Compliance Division of the Arlington County Treasurer’s Office. This position is for a delinquent debt collector on our call center team. This employee performs a variety of customer service and administrative duties. This position requires excellent oral and written communication skills, computer proficiency and excellent customer service skills.

Duties include:

  • Contacting debtors regarding delinquent accounts
  • Resolving taxpayer issues by telephone, written correspondence and in person
  • Answering telephones in a call center environment
  • Explaining tax policy and regulation to customers
  • Conducting skip traces

 

SELECTION CRITERIA

Minimum Qualifications: High school diploma or the equivalent, plus two years of administrative support experience. Excellent communication skills. Moderate computer skills are required.

Substitution: An Associate’s degree (or successful completion of 60 semester hours or 90 quarter hours) in any field may be substituted for up to one year of experience. A Bachelor’s degree may substitute for 18 months of required experience.

Desirable:

  • Bilingual (English-Spanish)
  • Experience using a wide range of software programs, specifically Microsoft Office Suite or similar software
  • Experience working directly with the public explaining policies, regulations and / or tax regulations to customers

Each section of the application must be completed.  A resume may be attached, however, it will not substitute for the completed application.

ADDITIONAL INFORMATION

The examination for this position may include one or more of the following: (1) evaluation of training and experience; (2) written and oral examination; (3) performance test; (4) personal interview; and (5) physical examination.

Applicants with disabilities may request reasonable accommodation during the selection process. Please call 703-228-0591 (voice) or 703-228-4613 (TTY).

To Apply:  Please send completed application and cover letter to: treasurer@arlingtonva.us; use subject line “Treasury Specialist II – Collector.”

For immediate hire; closing date March 3, 2017. Open until filled. Intake of applications on-going. Interviews scheduled on-going. Not everyone who applies will receive an interview.

EOE

 

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s