Collector II– Arlington Community Federal Credit Union



Position Overview

If  you would feel fulfilled by working for a dynamic organization that is  passionate about providing remarkable service to the Arlington   Community, then you should consider a career at Arlington  Community Federal Credit Union (ACFCU).  We  are currently seeking a Collector II to join our exciting collections team. The  primary functions of this position are to follow-up on delinquent accounts and  locate members using advanced skip tracing efforts. You will make attempts to  secure payment on delinquent accounts by performing collection duties in line with Credit Union collection policies and procedures. You will be responsible  for providing payment solutions to members, to resolve past due account  balances. You may be required to attend court appearances on the behalf of the Credit Union.

What You’ll Bring

  • A strong passion to work  with members
  • 2+ years of collections  experience is required
  • High school diploma or  GED
  • A talent for effective, precise communication
  • Proficiency in the use  of personal computers and related electronic processing equipment
  • Strong attention to detail; ability to enter precise documentation notes on accounts
  • A love for a  collaborative, energetic, and member focused workplace
  • A strong work ethic as  well as an outgoing, positive personality and a sense of humor
  • Bilingual in Spanish is  highly preferred
  • Symitar experience is a  plus*
  • Must be available to work rotating Saturdays

What You Can Expect From ACFCU

A REMARKABLE Organization!  We are recipients of NAFCU’s   Credit Union of the Year Award and pride ourselves in having a culture  that celebrates internal and external opportunity, excellent service, acting  with  integrity, and loving the Arlington community.  We are proud  of  that!  We also offer a highly competitive compensation and  benefits  package: including medical, dental, life, short and long-term disability insurance, 401k plan and profit sharing, holidays, paid time off (accruing 15 days/year), and a fun work environment.  Come join our team!  ACFCU is an  equal opportunity employer.

Location: Falls Church, VA

To apply, please visit:


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