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CareFirst– Lead Mainframe Systems Engineer

Job Title: Lead Mainframe Systems Engineer

Location: Washington, DC

Career Band: BDII

Job ID #: 9845

PRINCIPLE ACCOUNTABILITIES: The position is under the direction of the Manager of Mainframe Systems. The incumbent’s accountabilities include, but are not limited to, the following:

Mainframe Infrastructure Subject Area Expert
This position’s primary responsibility is design, support, availability, performance and security of the CareFirst Mainframe infrastructure including:

  • Design and configure systems that meet or exceed SLA for availability.
  • Install, maintain and support the z/OS Mainframe Operating System and / or any other assigned system software. Monitor and tune to ensure acceptable levels of performance and resource utilization. Ensure software is utilizing all appropriate functions and features. Provide timely and accurate reporting on performance, utilization and feature use as requested.
  • Maintain expert level knowledge in several of the following support areas:

o z/OS Operating System
o zSeries Hardware Knowledge
o IBM and EMC Enterprise Storage Systems
o DB2 Database and DB2 Database tools: Optim, Recovery Expert, DB2 Utility Suite, DB2 Administrative Tool, BMC DB2 Tool Suite
o CICS Transaction Server and z/OS Unix for CICS webservice infrastructure
o WebSphere MQ
o COBOL
o IMS
o ASG’s  TMON performance management Product suite
o Computer Associates(CA) Mainframe toolsets including CA1, CA7, TPX Easytrieve, OPS/MVS, Vantage
o Compuware’s Development Tools and Performance management tools
o SAS database reporting tool
o Assembler required to support z/OS, CICS and WebSphere MQ exits
o VTAM
o TCP/IP
o Connect:Direct
o InfoPrint Server

  • Ability to install and/or patch software with SMP/E
  • Fluent in TSO, ISPF, JCL and JES2
  • Knowledgeable in the Mainframe Security product Resource Access Control Facility (RACF)
  • Ability to respond accurately and quickly to Audit Requests such as Service Organization Controls (SOC 1 and SOC 2) Audits and Health Insurance Portability and Accountability Act (HIPAA) Audits
  • Provide 24×7 on call support for all Mainframe infrastructure and systems software. Use available resources to research, resolve and/or recommend solutions for complex and critical systems.
  • Design and implement Disaster Recovery Strategy between primary Data Center and Disaster Recovery Site.
  • Adhere to standard Service Level Agreements (SLA) for day-to-day support.  Ensure that change management process is properly followed for environment changes.
  • Provide excellent customer service to all customers, both internal and external. Exhibit professionalism when working with and communicating with our customers and vendors.
  • Act as an interface to members of the IT infrastructure team, keeping management and peers informed, and disseminating information as needed.  Utilize strong troubleshooting capabilities to diagnose and resolve problems, and escalate to next level support as necessary.
  • Work independently and cross functionally with others to resolve problems.

Process and Technical Improvements and Automation

  • Implement process and procedures as well as Standard Operating Procedure (SOP) documentation enhancing and standardizing the support of the Mainframe infrastructure.
  • Ensure all work complies with established policies, standards, licensing agreements and configuration guidelines.
  • Understand and apply new technical skills through a combination of research, instructor lead training and self-training.
  • Investigate alternative methods to improve infrastructure or reduce cost.

Project Management

  • Effectively lead complex technical projects to implement major releases or create new environments as necessary.
  • Properly follow a project life cycle
  • Develop project plans
  • Complete all appropriate documentation and notifications in order to obtain completion within the established timeframes without impact
  • Provide input to the development of corporate IT standards and policies to ensure compatibility and integration throughout the company
  • Complete project work within budget constraints, if they exist
  • Stay current in new IT technologies to maintain high level subject matter expertise.

Mentorship

  • Provide mentoring and coaching to team members and other technical areas.
  • Assist management and provide input to performance plans and reviews.
  • Actively train new associates and contractors on CareFirst technologies and operating procedures
  • Develop, update and maintain documentation including operation manuals, inventories and Standard Operating Procedures (SOP’s)
  • Develop documentation that can be executed by junior team members

QUALIFICATION REQUIREMENTS:
Required:  This position requires a BA/BS in Computer Science and 7-10 years of experience as a Senior Systems Engineer.  Equivalent experience supporting complex and critical IT environments will be evaluated in lieu of these requirements, where applicable.

Specialized skills (Hardware and software):

  • Expert level knowledge and experience managing and troubleshooting IBM Mainframe z13 and z114 hardware
  • Expert level knowledge managing and troubleshooting IBM Mainframe operating systems z/OS Version 2
  • Experience managing and troubleshooting EMC and IBM Storage Systems
  • Experience with multiple IBM Mainframe and Independent Software Vendor (ISV) software: DB2, WebSphere MQ, CICS, COBOL, IMS, ASG TMON Suite, DB2 tools, CA products, Compuware products and SAS
  • Experience with performance management tool: Strobe or iStrobe
  • Experience with the installation and patch management tool SMP/E
  • Fluent is TSO, ISPF, JCL, JES2 and RACF
  • Experience with planning and executing a Disaster Recovery exercise
  • Experience with VTAM – TCP/IP networking protocols on multiple lpars
  • Experience with large networks supporting several trading partners
  • Experience with SSH, SFTP, FTPS and Connect:Direct file transfer protocols
  • Experience with mainframe printing using IBM’s InfoPrint Server products

Abilities/Skills:
– Excellent analytical and troubleshooting skills in order to effectively analyze broadly defined practices and policies in selecting methods, techniques, and evaluation criteria to obtain the desired results
– Ability to effectively adapt to rapidly changing technology and apply it to business needs, develop¬ing and delivering IT centric projects using, where appropriate, leading-edge technologies
– Excellent oral and written communications; an ability to present and discuss technical information in an organized, methodical manner that establishes rapport, persuades others, and gains understanding
Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully.  Requirements may be modified to accommodate individuals with disabilities.

The employee is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The employee must frequently talk and hear.  Weights of up to 25 pounds are occasionally lifted.

This position will require twenty four by seven support responsibilities. Incumbents may need to travel among CareFirst’s corporate locations.

Department: System Software Staff

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Actual salary will be based on relevant job experience and work history.

Please visit our website to apply: www.carefirst.com/careers

PeopleSoft/Self Service/Recruiting

Must be eligible to work in the U.S. without Sponsorship

Please apply before: 6/5/2017

 

CareFirst– Reporting Analyst

Job Title: Reporting Analyst

Location: Washington, DC

Career Band: BDA

Job ID #: 9837

PRINCIPLE ACCOUNTABILITIES:

Specializes in the reporting and data analysis functions for the Division and uses this information to produce various statistics, and/or quality and productivity metrics related to the Division.  Calculates the value and cost-benefit analysis to support the decision making process for Senior Management.  Provides budgetary analysis and support for the Division.  Responsible for the maintenance and updating of weekly, monthly, quarterly and annual reports.

Responds to Manager and Director inquiries, handles special requests, researches moderately complex issues, develops custom reports/tools to assist management.

Prepares various ad hoc analysis and reports in support of reporting requirements.  Analyzes and interprets data and makes recommendations to improve reporting processes.

Provides research and analysis support to the Division.  Operates as a valuable resource on best practices and process improvements related to the Division.  Evaluates, maintains and improves the efficiency of the organization.  Provides the data analysis to support new procedures, policies and paperwork in an effort to improve the operation of the division.

QUALIFICATION REQUIREMENTS:

Required:    Bachelor’s degree or equivalent work experience related to productivity analysis, project management, statistical analysis and/or financial accounting.  Mid to advanced level experience with PC spreadsheet and database applications (Microsoft Excel and Access preferred).  Basic knowledge/skill in PowerPoint required.

Abilities/Skills:  High level of analytical and statistical abilities.  The ability to work independently and with those in various departments and areas not directly reporting to the Division.  Ability to work with and support Senior Management and to disseminate and summarize information into a format that can facilitate high level decision making processes.

Preferred:  Master’s Degree.  Healthcare insurance industry experience. Advanced skills in Microsoft Powerpoint, Excel, SharePoint, SalesForce,  Facets,  & Rubi Reporting tools

Department: Small Medium Broker Service

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Actual salary will be based on relevant job experience and work history.

Please visit our website to apply: www.carefirst.com/careers

PeopleSoft/Self Service/Recruiting

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Must be eligible to work in the U.S. without Sponsorship

Please apply before: 5/31/2017

 

EMPLOYMENT SERVICES SPECIALIST with Arlington Employment Center

Arlington Employment Center is Hiring!

EMPLOYMENT SERVICES SPECIALIST (BILINGUAL)

$49,337.60 – $75,400.00 Annually
Sequoia Plaza) *ART Bus Accessible*, VA
Full-Time- Department of Human Services
Job Number: 1083-17B-DHS-TT    Closing: 6/1/2017 11:59 PM Eastern

Position Information

The Arlington Employment Center (AEC) in the Department of Human Services (DHS) is seeking to fill an Employment Services Specialist position. The AEC is the comprehensive One-Stop Center in Arlington County that provides a comprehensive array of employment services to residents to enable them to remove barriers to employment, define and pursue career goals, obtain training, and secure appropriate employment. The population served by the AEC is educationally, culturally, linguistically, and ethnically diverse.

For more information on the AEC, please click here.

Duties include:

  • Assessing client education, skills, and abilities to create an employment plan;
  • Assisting clients in their development of long and short term career objectives and assessing progress toward these goals;
  • Developing and facilitating individual and group trainings on résumé creation, job searching, and employment interview preparation;
  • Participating in AEC-sponsored job fairs;
  • Providing information on vocational trainings, educational and employment programs, and other service partners such as the Virginia Employment Commission (VEC); and
  • Maintaining case documentation in State and County databases.

The successful candidate will have strong communication and interpersonal skills as well as the ability to work with a high number of clients.

Selection Criteria
Minimum: Bachelor’s degree in Counseling, Sociology, Human Resources, Human Services, Education, Public/Business Administration or a related field plus two years of experience in human resources, career counseling and/or job development.
Substitution: Additional qualifying experience may substitute for the education requirement on a year-for-year basis.
Special Requirements
An assessment of oral Spanish proficiency will be required before a candidate can be appointed to the bilingual position. The incumbent in the position will receive the language pay premium on all hours worked and on paid leave hours.

For full description and details, please see link here: EMPLOYMENT SERVICES SPECIALIST (BILINGUAL)

Passionate about Education & Journalism? Job w/WETA

Associate Producer, Student Reporting Labs

WETA-Washington, DC

PBS NewsHour Student Reporting Labs has an exciting opportunity for an Associate Producer with a passion for education and journalism. Student Reporting Labs (SRL) is a video journalism program in schools around the country. As our Associate Producer, you’ll manage our school portfolio and work regularly with teachers and students, ensuring the best program experience.

As an Associate Producer, SRL, you also will:

  • Update the program website with various content.
  • Provide editorial feedback to students.
  • Quality control.

You have:

  • Experience using WordPress and other CMS platforms.
  • Ability to produce interactive content
  • Knowledge/experience in journalism, education and public broadcasting media.
  • Excellent organizational and time management skills with an eye for detail.
  • A minimum 2 years of experience working in journalism/bachelor’s degree/equivalent combination of training and experience.

What we offer:

  • Competitive and comprehensive benefits package
  • 403(b)/Roth and outstanding company match program
  • Learning and growth opportunities
  • Free parking
  • Workplace events and volunteer opportunities

For a full job description or to apply through our online application, please click here to be directed to the careers page at WETA. To confirm that a WETA or PBS NewsHour job posting is under recruitment, please visit our websites for our current job postings list: www.weta.org and www.pbs.org/newshour/.

CareFirst– Billing Analyst, Finance

Job Title: Billing Analyst, Finance

Location: Fairfax, VA

Career Band: BDA

Job ID #: 9832
PRINCIPLE ACCOUNTABILITIES:
Compiles, validates and supports financial data for upload to Oracle to ensure accuracy of the TPA’s financial statements. Accomplished by reviewing rate coding for accuracy, creating and uploading journal entries to support month-end close, and performing monthly account reconciliations.

Establishes and maintains comprehensive Excel spreadsheets for cash application and reconciliation to daily bank statements to ensure the bank and CFA systems are in sync. Audits ancillary vendor payments to ensure accuracy of remittances.  This involves ensuring that the rates are accurate, mapping of fields correspond to CFA systems, customizations are linked, and there aren’t any ‘fallouts’ in the C&R files.

Establishes and maintains relationships with Points of Contact (POC) at account and vendor levels.  Needs to have a solid and in depth understanding of the client product requirements and be able to effectively establish and maintain rate requirements needed to implement accounts.  Responsible for troubleshooting LuminX admin rate discrepancies and vendors accounts to ensure all rates/payments are clearly communicated and supported.

Build and maintain accurate billing rates in LuminX to ensure that clients are invoiced properly in accordance with the client’s Coverag & Rate (C&R) Sheet.  this requires vendor and GL account review and maintenance, as well as mapping of fields to correspond to CFA systems.  Information in C&Rs to be reviewed and questions about accuracy of billing rates should be posed to Finance Management and/or Account Management.

Responsible for monitoring and tracking manual billing data as well as enrollment system updates.  Must be able to prioritize work and provide direct customer support for billing issues and various enrollment needs.  Provides regular progress reports for internal and external stakeholders when appropriate.  Creates AdHoc queries and reports by request.  Supports external audit requests when required.

Troubleshoots user system issues.  Works with vendors, account management and technical resources to track and correct identified issues in a timely manner.   Develops solutions and recommends workarounds to solve low to mid-complexity technical and/or business issues.  Ensures that appropriate controls exist, are efficient and accurate and in compliance with TPA standards.  Works with internal and external stakeholders to track and resolve issues as required.

Bill additional client fees and/or credits timely and accurately, and with proper description.  Ensure the use of correct billing method to issue these fees and/or credits.

Conducts user acceptance testing for vendor change requests and for scheduled system releases to identify defects and ensure proper resolution prior to sign off for production.  Ability to create test billing data for User Acceptance Validation.

Special projects as assigned.

COMPETENCIES:
• Work independently with minimal supervision
• Excellent customer service skills
• Knowledgeable about accepted accounting practices
• Must have excellent computer skills
• Must be detailed oriented and highly organized
• Must be an efficient multi-tasker and be able to prioritize multiple deliverables
• Must have superior analytical skills.

Working Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully.  Requirements may be modified to accommodate individuals with disabilities.

The employee is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The employee must frequently talk and hear.  Weights of up to 25 pounds are occasionally lifted.

Position Type/Expected Hours of Work
This is a full-time position.

Travel
No travel is expected for this position.

REQUIRED EDUCATION AND EXPERIENCE:
• Bachelor’s Degree in Accounting, Finance or other math related field.
• Minimum 4-5 years of accounting, business, or finance experience.
• Other requirements (certifications and so forth) TPA experience.
• Note that these requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required performing this job.

PREFERRED:
LuminX and/or Oracle experience.  Intermediate Excel skills.  Insurance experience.  TPA experience.

Additional Eligibility Qualifications
None required for this position

AAP/EEO Statement
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.  Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.   Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. May be required to perform other related duties as assigned.  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly to Federal health care programs.

Department: Finance & Funding

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Actual salary will be based on relevant job experience and work history.

Please visit our website to apply: www.carefirst.com/careers

PeopleSoft/Self Service/Recruiting

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Must be eligible to work in the U.S. without Sponsorship

Please apply before: 5/30/2017